Shipping Policy
Elart, UAB — Last updated: April 2026
1. Order Processing
Orders are typically processed within 0–1 business days of payment confirmation. Orders placed on weekends or public holidays are generally processed the next business day.
2. Delivery Times
| Destination | Estimated delivery |
|---|---|
| Lithuania | 1–2 business days |
| EU / EEA countries | 2–5 business days |
| Rest of Europe | 3–7 business days |
| Worldwide | 5–14 business days |
3. Shipping Costs
Shipping costs are calculated at checkout based on your delivery address, package weight, and selected carrier. The total is clearly displayed before payment.
4. Shipping Destinations
We deliver to all EU member states, EEA countries, and most countries worldwide. If your country is not available at checkout, please contact us at sales@elartcom.eu.
5. Order Tracking
Once your order is dispatched, you will receive a shipping confirmation email with a tracking number and link. Tracking information may take up to 24 hours to update after dispatch.
6. Customs and Import Duties
7. Lost or Damaged Parcels
If your parcel is lost or arrives damaged, please contact us within 14 days of the expected delivery date at sales@elartcom.eu with your order number and photos of any damage.
Elart, UAB is not responsible for losses caused by incorrect delivery addresses provided by the customer.